Welcome to External Conflict Resolution, a module where we dive into managing conflict involving two specific groups of people that you will meet in your judge career – players and other judges.

This module will:

• Define external conflict
• Discuss how conflict can occur with players and with staff
• Teach you to notice the difference between those situations
• Show that the key to resolving these conflicts is communication
• Delve into some specific tips to help you navigate conflict
• Provide some next steps