You must be at least an L2 to access L3 course materials.
Welcome to External Conflict Resolution, a module where we dive into managing conflict involving two specific groups of people that you will meet in your judge career – players and other judges.
This module will:
- Define external conflict
- Discuss how conflict can occur with players and with staff
- Teach you to notice the difference between those situations
- Show that the key to resolving these conflicts is communication
- Delve into some specific tips to help you navigate conflict
- Provide some next steps